Oaklands Update March 11, 2022
Given the recent announcement on changes to the Province of British Columbia’s Mask Mandate, Oaklands Veterinary Hospital is happy to announce that wearing masks is no longer required for entry to our facility, however if you feel more comfortable wearing a mask, we encourage you to continue to do so. We will leave plexiglass barriers in place in Reception for the safety of our staff and clients. As always, if you are feeling unwell or experiencing any COVID-19 symptoms we ask that you remain home and reschedule your pet’s visit.
TELEPHONES
Our telephones will not be answered between 8am and 8:30am Monday thru Friday and between 9am and 9:30 am on Saturday and Sunday. This is to allow our Reception Team to admit surgical patients as efficiently as possible.
We continue to see much higher than normal call volumes. In order to assist our Reception Team Members, we ask that clients use MyVetStore to place food orders and email for prescription refill requests. Thank you for your continued patience and understanding.
We look forward to seeing all of you again.
