HOLIDAY HOURS
Sunday December 19th open from 12pm to 5pm
Friday December 24th, 2021 CLOSED
Saturday December 25th, 2021 CLOSED
Sunday December 26th, 2021 CLOSED
Friday December 31, 2021 CLOSED
Saturday January 1st, 2022 CLOSED
We recommend all food orders required to arrive either at Oaklands or at your home by December 23rd be placed no later than December 13th. Please be aware that road closures and weather issues on the mainland may continue to affect delivery times and we are unable to guarantee delivery dates. Please plan well ahead to make sure you have your pet’s food for the holidays.
TELEPHONES
Our telephones will not be answered between 8am and 8:30am Monday thru Friday and between 9am and 9:30 am on Saturday and Sunday. This is to allow our Reception Team to admit surgical patients as efficiently as possible.
We continue to see much higher than normal call volumes. In order to assist our Reception Team Members, we ask that clients use MyVetStore to place food orders and email for prescription refill requests. Thank you for your continued patience and understanding.
COVID PROTOCOLS
We will continue to practice social distancing measures and masks will continue to be required for entry in to our facility for the foreseeable future. We will regularly re-evaluate our safety protocols and take advise from both the Province and our governing body. We will keep you updated when there are any changes to our COVID-19 protocols. We thank you for your continued cooperation and patience. The safety of our clients and our team members continues to be a priority.